How to Fix Windows 10's Most Annoying Problems

Windows 10 has been out for seven months now, keeping in mind's regardless it not the ideal, most cleaned working framework there is, Microsoft has in any event altered a great deal of the issues clients initially experienced with it.

Notwithstanding, our unique two advisers for settling Windows 10's most exceedingly terrible issues remain enormously famous, recommending that clients are as yet having issues and searching for workarounds to attempt. Thus, we've choose to return to the point, with some new issues and arrangements.  

Restore a Missing 'Open With' Option

A few clients have found that the 'Open with' choice normally found in the right-click connection menu has vanished from Windows 10. That is an irritating issue, particularly as Windows 10 every so often spoils the default applications you use to open regular documents.

There is a straightforward fix for the issue in any case, and it's one we've secured here.

Restore Your Default Apps

As specified above, Windows 10 does sometimes reset the default applications to its own decisions - supplanting Chrome with Edge, for instance. It's sufficiently simple to change them back, notwithstanding.

Open the Start menu, sort default application settings and hit enter. You can likewise change the default programs by means of the Control Panel. Open the Start menu, sort default programs, hit enter and click set your default programs in the window that opens.

Sound Problems

Seven months after Windows 10 first got to be accessible, and clients are as yet griping about issues with sound. On the off chance that you are having sound issues, attempt the recommendations here. Technical support number for Microsoft Windows 10

Keep Bad Updates from Installing

Microsoft made Windows 10 redesigns required to keep the issue with unpatched PCs falling foul of malware and programmers. While that is a savvy thought, the product mammoth has issued a few dodgy upgrades that have created clients a wide range of issues. In the event that you'd like to have complete control over what overhauls to introduce, take after our aide here.

Can't Open Microsoft Websites

In the event that you've found a way to piece or cripple Microsoft's telemetry and information gathering (otherwise known as spying) you may find these outcomes in you not having the capacity to open certain Microsoft sites, including Outlook.com and Bing.

To settle this, reset the Hosts document to the default. You'll discover the document in C:\Windows\System32\drivers\etc\. You can take after the reset guidelines here. There's additionally an authority Fixit apparatus you can download from Microsoft here.

In the event that that doesn't tackle the issue, clicks begin and sort Firewall. Open the Firewall settings, and snap on Restore defaults. Next snap advanced settings. In the Windows Firewall with Advanced Security window click on Restore Default Policy. http://phone-help-desk.com/windows-10-support/windows-10-contact-number/

Carriage Software

At the point when Windows 10 first turned out there were a significant number of projects that weren't completely good with it. Numerous designers have subsequent to tended to this issue, yet not all. In the event that a project isn't running accurately in Windows 10, you can take a stab at opening it in Compatibility Mode. Right-tap on the application's executable, select Properties and open the Compatibility tab. Pick the adaptation of Windows the product keep going kept running on legitimately (Windows 7 is dependably a decent wager).

The Application Was Unable To Start Correctly (0xc0000018)

Experienced this issue with one or more introduced applications? On the off chance that the undeniable arrangements don't work (uninstalling/reinstalling the application, overhauling to the most recent form), you ought to have a go at rebooting your PC more than once, to check whether that fixes the issue. I know, it sounds crazy, yet it might simply work.

On the off chance that regardless you get no euphoria, take a stab at dispatching regedit and exploring to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\­Microsoft\WindowsNT\CurrentVersion\Windows. Find APPINIT_DLLS and erase everything in it, or coming up short that the whole key. In the event that it's as of now vacant, backpedal to the rebooting constantly choice, or look here for more counsel.

Fix the Windows Store Connection Error

Every so often you may experience a 'Check your association. All settled?' mistake when opening the Windows Store or downloading or upgrading an application from that point. This accompanies blunder code 0x80072EFD.

You're encouraged to 'Revive the page' which may work if the issue is an impermanent one with the Windows Store itself.

You can likewise have a go at checking for redesigns, and incidentally handicap any security programming to check whether that fixes things. In case you're utilizing an intermediary, impair or reset it. http://phone-help-desk.com

Falling flat that, open the registry editorial manager as an overseer and explore to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C urrentVersion\NetworkList\Profiles

Right-tap on Profiles and go to Permissions and snap Advanced.

Check replace all tyke object consent sections with inheritable authorization passages from this article and snap Apply. Reboot.

On the off chance that that at present doesn't sort the issue, take a stab at resetting the Windows Store reserve. Go to Start and sort wsreset.exe, right-tap the section and run it as an overseer.

Stop Windows 10 Messing Up Your Drivers

And consequently overhauling the working framework, Windows 10 additionally naturally upgrades drivers, yet that can demonstrate risky for a few clients. On the off chance that you'd rather decide for yourself which drivers are overhauled, and along these lines avoid driver-based issues, take after the guidelines here.

Try not to Lose Files

Record History goes down duplicates of your own documents onto an outer hard plate or arranged drive. It isn't empowered as a matter of course in Windows 10, yet you can without much of a stretch turn it on.

Click Start and open Settings. Click Update and security passage and snap Backup on the left. You'll see the File History section there. Click the Add a drive catch. Windows will check your PC for neighborhood and system drives you can use to store your reinforcements in. Select one from the rundown. Document History will now be appeared as On and you'll have entry to the greater part of the went down records.

You Don't Have Permission to Save In This Location

A disappointing issue experienced by heaps of Windows 10 clients, this tends to manifest when attempting to spare Office reports. The first (and self-evident) thing to do is check the authorizations of the envelope you're attempting, and coming up short, to spare to.

Right-tap the envelope being referred to and select Properties. Switch to the Security tab and snap Advanced. Check Replace all tyke object authorization passages with inheritable consent sections from this article at base. Click Apply took after by OK.

On the off chance that that doesn't work, you can take a stab at setting yourself as an Administrator, in the event that you aren't as of now. Open the Run box and sort netplwiz. Hit enter, and select your client account. Click on Properties. Open the Group Membership tab and make the client an Administrator. Reboot and check whether this fixes the issue.

Part Security Check Failure

Blue screen Stop mistakes are never fun, and this one sounds especially terrible. The principal thing to do is check for malware, and ensures you have all the most recent Windows 10 overhauls introduced. It's likewise worth running the System File Checker. Click Start and sort CMD. Right-tap the passage and run it as an executive. In the Command Prompt window sort sfc/scannow and hit enter.

Some individuals have found the issue is brought about by NVIDIA GeForce drivers, so having a go at redesigning those.

On the off chance that that doesn't work, boot into Safe Mode and check whether the issue leaves.

How to Fix Common QuickBooks Issues

Subsequent to talking with a companion who is a bookkeeper for a noteworthy organization and soliciting her to let me know from any issues she was having with QuickBooks, I did more research and found that the issues her organization was having were basic and exceptionally regular to both vast and little organizations and bookkeepers in all cases. To help you as an entrepreneur or clerk in rapidly determining issues, underneath is a rundown of 10 normal QuickBooks issues and how to alter them;

COMMON QUICKBOOKS ISSUES AND HOW TO FIX THEM

Preferences Aren’t Set Up Correctly –One of the main things you ought to do when you start utilizing QuickBooks for your business is set up your email layout inclination, reporting alternatives, charges for late instalments, and includes your default financial balance for paying bills and accepting instalments. In the event that this is done first thing, you won't have issues down the line with these inclinations.

Misusing the Undeposited Funds Account –When accepting instalments from clients and your money record isn't expanding on your monetary reports, you are doubtlessly utilizing undeposited supports erroneously. Once an instalment is gotten from a customer, open up the store module, group checks together that you're taking to the bank, and record them as one single store in the product.

You are Not Using the Purchase Order System–Don't worry, this is a typical mistake with respect to bookkeepers and/or clerks beginning in QuickBooks. For ideal utilization of the product, you ought to make a buy request each time you purchase item from a merchant, then when you get the item dependably check it against the PO. This will spare you a considerable measure of time and cerebral pains. Expert customer support phone number for QuickBooks

Reconciling Your Bank Account–This issue is not the same as entering each exchange into QuickBooks. Or maybe, it's about observing the exchanges to ensure they're in the perfect spot for the correct sums. To achieve this, open the compromise module month to month and experience every exchange. Ensure every exchange was presented on the right record and has cleared the bank.

Your Items List is not organized and/or Streamlined–QuickBooks characterizes your items as "things." Over time it is anything but difficult to give your things a chance to list get to be overpowering and obsolete. To tidy up your things list, deactivate things you no more handle or offer, ensure everything is effectively marked, check your stock and ensure the numbers are right, upgrade the expense of everything.

Incorrect Report Settings–Do you need Cash Reports or Accrual Reports or Both? Ensure your report settings mirror the right inclination. Money Reports: demonstrate to you the trade out/out stream of exchanges inside your organization. Accumulation Reports: demonstrate to you the general execution of your organization. Contact Reliable QuickBooks Customer Service available 24/7

Unknowingly Deleting Transactions–QuickBooks exchanges are connected together, so on the off chance that you transform one exchange you could be erasing different exchanges in blunder that are appended to it. Check to ensure this is not happening.

Runs Slow in Multi-User Mode–This is an exceptionally normal issue for greater organizations. To unravel this issue you should utilize a bigger measure of RAM and hard plate to handle the heavier heap of numerous clients. http://phone-help-desk.com

Lost Administrative Password–This is a standout amongst the most happening issues. On the off chance that you lost your administrator secret word it is prescribed to reinstall QuickBooks programming on your framework. There are numerous product programs accessible in the business sector which can break the administrator secret key yet at the same time there additionally is a need to shield your information from such dangers. Thus, the more secure way is to reinstall.

8 Simple Steps to Solve the QB Enterprise Solutions 10.0 Installation Puzzle

QuickBooks Enterprise possesses the highest platform position with regards to accounting administration programming arrangements. It is particularly shaped for early organizations empowering them to accomplish boundless development at a lightning fast pace. It deals with the money related face of organizations effortlessly by radically chopping down authoritative use at all levels.

With components, for example, adaptable reports, hearty client security, consistent relocation/up degree, system companion, extended information limit and a simple to-use interface, technical support for QuickBooks Enterprise has accumulated an unparalleled stature in the monetary business sector starting today.

More or less, you don't should be a scientific genius keeping in mind the end goal to get to this specific QB variant once a day. Also, you can effectively convey the setup/establishment operation with no outer expert help. Here's a brisk sneak crest how:

Step 1:

Begin the Installation Wizard

From the download join – Double tap on the introduced record with the ".exe" document expansion.

[".exe=executable file].

Step 2: To continue further, tap on the "Following" catch to start the establishment process.

Step 3: The following step is the SLA. For those of you who don't exactly realize what a SLA is, I'll give you a succinct portrayal.

A SLA is a formal administration contract between the customer and the administration supplier which characterizes the administration in its entire total.

On the off chance that you pass by my proposal, you ought to investigate every possibility with regards to this in typical cases. Be that as it may, we are discussing Intuit here, so you don't have to sweat on it.

Post perusing, tick the case which states "I acknowledge the terms of license agreement".

Step 4:

Select the "Establishment Type" for the assigned PC.

P.S. – You can get more learning on these establishment sorts from the "Help Topic" after you tap the "Clarify these alternatives" catch in the "Point of interest" connection.

Here are the hidden alternatives accessible:

1.       "I'll be utilizing QuickBooks on this PC" – Choose this choice in the event that you need to utilize QuickBooks on the PC being referred to without having the organization record put away in it.

2.       "I'll be utilizing QuickBooks on this PC and I'll be putting away our organization record here, so it can be shared over our system" – Choose this choice on the off chance that you need to get to your QuickBooks on the PC through RDP Connection [Remote Desktop Connection]. In addition, the organization record will be put away so it can be shared over the system.

3.       "I won't be utilizing QuickBooks on this PC. I will be putting away our organization record here so it can be shared over the system (A permit is not required for this choice)." – Choose this alternative if nobody should utilize QuickBooks on the assigned PC; which will be utilized as a server to impart the organization document to numerous workstations [Which have QuickBooks installed] over the system. Reliable customer support for QuickBooks

Step 5: Click on "Next" when you have made your determination.

Note:

As a matter of course, the custom and system choices will have the "Present Settings" introduced from any more seasoned variant of QuickBooks introduced on the PC. In such a case, pick the second alternative of "I'll be utilizing QuickBooks on this PC and I'll be putting away our organization record here so it can be shared over our system."

Be that as it may, if QuickBooks is introduced on the PC interestingly, there would be no reference to a present setting. Phone-Help-Desk.Com

Step 6: Enter the permit and the item numbers in the proper fields.

Note:

These permit and item numbers show up on the yellow sticker [Refer to the picture above] that accompanies your QB item or in the email on the off chance that you've acquired it on the web.

On the off chance that you have beforehand enrolled your item, utilize the connection at the base of the screen "I can't discover these numbers to go online" and enter your contact data.

Step 7: Furthermore, just before tapping the "Introduce" catch, you can change the area where your QuickBooks will be introduced in the framework by tapping the "Skim" catch.

Note: The alternative "Supplant the variant chose underneath with the form I'm introducing now" seems just if the installer distinguishes a past establishment of QuickBooks in the framework.

Be that as it may, in case you're not certain which choice you have to choose, click the "Clarify these choices" in the points of interest connection at the base for nitty gritty data.

Step 8: I am glad to report that you've achieved the end and everything you need to do now, is snap the "Introduce" catch.

P.S. – If you might want to have alternate routes for the administrations that we offer and the particular bolster alternatives, check the "Include administrations and bolster easy routes" choice.

Last Confirmation – QuickBooks will show the message when the establishment will be finished.

Note – By default, the checkboxes "Open QuickBooks" and "Help me begin" will be chosen. You can alter these alternatives preceding tapping the Finish catch.

Some of the Common Problems with Antivirus Software

Anti-virus software is software that you install on your PC or laptop so that you can be alerted when you have a virus. Anti-virus software will help you to keep your device safe against viruses, worms, and other uninvited programs. The essential thing to remember about anti-virus software is that you make sure to update it regularly so that you get the latest computer virus definitions installed into the software program. There is no point in having the anti-virus software if you're not going to update it timely.

Antivirus software is essential for Microsoft Windows users, but is not included within the operating system .The major issue with antivirus software is that Microsoft operating systems are prone to attacks than other operating systems. All systems with Microsoft OS are vulnerable to attack by both computer viruses and other malware attacks. If you’re Windows PC undergoes any type of virus attack  and you are unable to tackle the issues, then you should call on toll-free customer support number for antivirus and get your problems resolved instantly with the help of certified technicians.

Other issues related with antivirus software in Microsoft OS

·         There will be a lag time before antivirus is updated. It is likely that antivirus software take a bit of time to recognize and analyze new viruses.

·         The antivirus software may interact with other software’s and may cause issues.

·         The antivirus software has other limitations and may target only a subset of programs.

Preventive tips to safe guard from viruses

·         Use Firefox as your browser relatively than Internet Explorer.

·         Make sure you have a functional firewall on any computer system connected to the internet.

·         Minimize use of Windows OS computers in any networking environment

·         Never open an email attachment unless you are confident about the source.

·         Keep your PC updated with the latest anti-virus and anti-spyware software.

·         Do NOT click on any pop-up that advertises anti-virus or anti-spyware software.

·         Do not download freeware or shareware. These programs often come bundled with spyware fake anti-virus programs. Phone-Help-Desk.Com

·         Reset your security settings to a higher level.

·         Although fake software may closely resemble the real thing, it’s rarely an exact match. Look for suspicious discrepancies.

For getting more information about the preventive measures to safeguard your system from viruses, you can contact Technical Support for antivirus regarding your issues and safeguard your Windows pc from threats.

How antivirus work

The antivirus software has to scan a sequence of codes for a pattern that suggests a virus; it is just like a process of detection of biological viruses using the technique polymerase chain reaction (PCR) to detect DNA and RNA sequences unique to viruses. The binary codes should be scanned before they are activated on your windows computer. To do this procedure antivirus software hook in to windows operating software at a low level. These hooks examine programs before they are downloaded from the internet. In addition to this, all virus scanners check and detect viruses from your hard disk. Antivirus software depends on the virus definitions to identify malware. That is the reason it updates on the new viruses definitions. Antivirus software scans any application or file and if it finds the file infected by a malware that is similar to the malware in the malware definition. Then antivirus software terminates the file from folder. The malware is processed accordingly to the type of antivirus software. It is really essential for all the antivirus companies to update the definitions with the latest malware to ensure PC protection combating even the latest form of malicious threat.

Role of spyware removers

Presently there is no spyware software that can be suggested for windows operating system. However spyware is a major problem for windows users, separate spyware scanning software is recommended. You will need less spyware removers with other browsers than internet explorer.

Get Your Applications Working On Windows 8

Windows Application store has become highly popular with the arrival of Windows 8 Operating System. The Store contains an array of applications, but some of the applications are not work with it in a proper way. The most impacting Windows App problem is the apps installation failure or applications won't work with Windows 8, followed by some error codes. If you are having any problems in getting applications on your Windows 8 OS, you can use following tricks to run applications in Windows 8.

1. Create virtual machine

Windows 8 has its own copy of Hyper-v. If you are facing any problem in using any application in Windows 8, you can enable Hyper -v and create a virtual machine running a legal version of windows which helps you in running the application.

2. Check application patches

If you are discovering any application compatibility problem, you should contact the application vendor and find for a Windows 8 patch. It will help you in resolving your problem. If you are unable to find a windows patch to resolve your problem, then you should simply call on technical support for Windows 8 and get these problems resolved easily.

3. Install .NET framework3.5

·         When you install windows 8, 4.5 versions .NET frameworks is installed in your system automatically by default.

·         If you receive any .net framework-related error, you can simply check the control panel

·         Click on the programs folder.

·         Choose the option of turning windows feature on/off.

·         Windows display a list of components you can disable or enable.

Installing .NET framework will likely correct the issues you are facing. If this installation doesn’t work and you are still experiencing the same error in using applications in Windows 8 OS, you should simply consult a reliable Microsoft Windows customer support technicians and get your Windows problems resolved right away.

4. Clear and reset windows store cache

·         If the app troubleshooter didn’t do the trick, the next step is clearing and resetting the windows store cache.

·         Tab or click the start button and type wsreset.

·         Right-click it and choose run as administrator.

·         It should then launch the windows store and allow browsing.

·         Now try downloading a new app or opening an existing app.

5. Windows troubleshoot the problem.

Windows 8 has a utility program which helps in resolving the applications “won’t work “error. Program Compatibility Troubleshooter troubleshoots the problem automatically. You can run the Program Compatibility Troubleshooter application by right-clicking on the problematic app and choosing the Troubleshoot Compatibility command from the shortcut menu.

However, if you want to receive maximum satisfaction, you should consult a certified technician for getting reliable support for your problems. These proficient and certified specialists solve your errors instantly, so you can use applications in your Windows 8 OS in an organized manner.

Instant and Reliable Resolution to Common Windows 7 Problems

Windows 7 is a comparatively cool operating system, but like other OS it’s not perfect. Some of the commonly reported problems with Windows 7 operating system include compatibility with older programs, errors with the Aero theme, interface problems, slow speed hardware, and its features. Here are the most common problems that Windows 7 users face —from missing files and cursors to bad Internet connections— and how to fix each one of them:

1. Aero theme not working:

To add transparency in Windows, an astonishing feature of Aero is loaded in it. Aero is an amazing feature of Windows 7 that adds transparent image to the desktop and apps on it. However, if you observe that there is no transparency in your desktop, then it means your system’s Aero is not running. You can easily solve this problem by:

·         First of all, go the Start button.

·         Type in the words ‘Aero’.

·         Select to- Find and fix problems link.

·         Tap on next to launch Aero troubleshooting wizard.

·         Close all windows and restart the system.

If you find that you are unable to resolve this error yourself, you should look for instant Windows 7 Support and Help for resolving Aero theme errors. Moreover, you can simply call on toll free number and get the errors solved immediately or visit http://phone-help-desk.com .

2. DVD Drive Not Found

If you are facing problem in finding Windows 7 optical DVD drive, then simply read out the steps given below and fix the error in seconds.

To resolve this issue,

·         Go to the Start button

·         Launch regedit from the results

·         Go to Local Machine- System- Control-Class

·         Delete upper filters and lower filters

·         Restart and check results

 If the problem doesn’t get resolved, you must try to:

·         Start

·         Disk Management

·         Create hard disk partitions

·         Change drive letters and paths from optical drive

·         Choose new drive letter

·         Restart

    This must resolve the issue of missing DVD Drive. 

If these steps are not solving your DVD drive problems, then you can simply contact reliable technical support number for Microsoft Windows 7 and get your problems resolved in minutes at affordable rates.

3. Common toolbar and taskbar connection problems

In Windows 7 Operating system, you might find that the explorer tool bars are missing. There is a quick fix solution to make the ‘missing’ explorer tools get appeared.

·         Click Start > Programs > Accessories > Run.

·         In Run window, type regedit.

·         Registry editor opens up. In the registry editor, locate HKEY_CURRENT_USER and expand it until you see Windows.

·         Now, expand the Windows and find Current Version\Policies\Explorer.

·         At right side of the Registry editor you will notice NoTrayContextMenu. Delete it

4. Install Windows 7 if not compatible With Older software’s:

It is advisable to install Windows 7 OS Compatibility Mode. To install compatibility mode follow the steps below:

·         Choose installation file

·         Go to Properties

·         Open compatibility tab and Run programs

·         Choose Windows operating system latest version and select down option.

·         Install the programs

·         Choose the program icon.

·         Select or tap properties tab

·         Run the OS in compatibility mode. 

For getting more details regarding Windows 7 problems and fixes, you can visit the company profile or simply take the technician assistance.

Steps to Fix Quicken 10 “Errors”

Intuit’s Quicken is a boon for the millions of people who need to manage their finances from a single place in the United States as well as rest of the world. Millions of users are taking benefits after using accounting management products from Intuit, an accountancy and tax preparation software development company. Its products include: Quicken, TurboTax, Payroll, and QuickBooks. Intuit's Quicken includes new and improved features which will help you to save time and get improved control of your money. Highly admired accounting software is ready to assist you with all your accounting needs. It is likely, if you experience any issues or "Error 10" code on your windows, then it’s a time to fix this error otherwise it may cause several problems in your system.

Signs or symptoms of error in Quicken

1.       Crashing of the active program window with appearance of "Error 10”.

2.       Your computer frequently crashes with Error 10 when running the same program.

3.       “Quicken Error Code 10” is displayed.

4.       Windows runs slowly and responds sluggishly to mouse or keyboard input.

5.       Your PC periodically “freezes” for some time.

These error messages can appear during windows start up, program installation, or even during the installation of the Windows operating system.

 Causes of Error 10

1.       Incorrect or incomplete installation of Quicken software.

2.       Problem in Windows registry from a recent Quicken related software change.

3.       Due to the virus infection that has corrupted Quicken-related program files.

4.       Any of the programs maliciously related.

Intuit quicken has rolled out its phone support for all its brands for all the users. For every problem in this planet, there is a solution. If you are experiencing any error in Quicken,

You can simply consult on a toll-free Quicken technical support number and resolve the errors you are facing at present. With experts, it's just a matter of texting your problem and a comprehensive solution is right on your screen in a short span of time.

Steps to resolve or fix your Quicken errors

Here is a list of some steps to resolve 10 Quicken problems. These steps get gradually more difficult and time consuming, so it’s recommended to take the help of expert customer support for Quicken and resolve your Quicken 10 “Error”. Experts help in troubleshooting your errors in simplified manner.

Step 1: Manually edit the entries to remove invalid errors. In correctly editing your data will stop your system from functioning and create several issues. So it’s better to take care of repair registry entries which are associated with error 10. For this users are highly recommended to use a registry cleaner which automatically finds the invalid entry.

Step 2: Conduct a Full Antivirus Scan of Your PC.

Step 3: Clean Out junk Files and Folder with Disk Cleanup tool

1.       Run Disk Cleanup (cleanmgr)

2.       Click or tap the Start button.

3.       Type "command" in the search box

4.       Hold CTRL+Shift on your keyboard, then hit ENTER.

5.       Click yes option.

6.       Type "cleanmgr" & ENTER.

7.       Disk Cleanup starts calculating how much disk space you can regain.

8.       Check the boxes of all the categories you want to clean

9.       And click OK option.

Step 4: Update your system Drivers

Step 5: to "Undo" Recent System Changes by Utilizing Windows System Restore

1.       To use System Restore in Windows XP, Vista, 7, 8, and 10

2.       Click on the Start button.

3.       Type "System Restore" and ENTER.

4.       Click or tap System Restore.

5.       Enter any administrator passwords (if prompted).

6.       Follow the steps in the Wizard to choose a restore point.

7.       Restore your system.

For getting more details about Quicken software error visit the company profile or take help of expert technicians.